The Cardinal Group II
Featured Training Courses
Behavioral Health Emergency Partnership
BHEP: A comprehensive training program preparing law enforcement professionals to effectively respond to behavioral health crises in the community. Adopted by every police academy in Michigan, this program equips officers with the knowledge and skills to de-escalate crisis situations and connect individuals with appropriate services. Delivered through expert-led instruction grounded in real-world public safety experience.
Mid-Level Leadership Course
MLLC: An intensive three-day program designed for field and operational supervisors seeking to strengthen their leadership capabilities. Participants develop essential skills in emotional intelligence, conflict resolution, and building psychological safety within their teams. This course bridges the critical gap between front-line operations and executive leadership, equipping supervisors to lead with confidence and purpose.
Executive Leadership Development
A tailored consulting and coaching engagement for new and established public safety executives. This program provides leaders with the knowledge, skills, and strategies to build mission-driven organizations with clear values and an effective organizational culture. Engagements are customized to each agency’s specific challenges and long-term strategic goals.
Public Safety Communications Admin
PSCA Program: An intensive professional development course designed for 911 dispatch center supervisors and administrators. Participants gain advanced skills in managing communication operations, developing training officer programs, and improving call-handling performance. This program addresses the unique challenges of emergency communications leadership.
Crisis Communications and Media Engagement
Hands-on training preparing public safety leaders for effective communication during high-stakes situations. Participants develop skills in media engagement, talking points development, and strategic communication planning through recorded role-play scenarios and live practice sessions. This course helps agencies build and maintain community trust through thoughtful, professional communication.
Training Design and Curriculum Development
TCGII partners with organizations to design and develop custom training curricula utilizing the Ultimate Outcomes philosophy and neural science-informed instructional strategies. Services include job task analysis, training documentation assessment, lesson plan development, and performance evaluation creation. Every program is built around your agency’s specific mission, culture, and operational needs.
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